Please log on to your Animal Tracker account, view the 'your animals' section and click the "Transfer Keepership" button.
You will need to enter details of the new keeper. Please ensure you enter these accurately as the new keeper will have to match the post code that you enter in order to accept the animal's record. After agreeing to the terms a Transfer Code will be generated.
The Transfer Code should be passed to the new keeper - if you have entered the email address of the new keeper, the Transfer Code will be emailed to the new keeper automatically. It will also be sent to them by a text message if you have included their mobile telephone number. This code will be valid for 14 days.
In the event that you do not have enough details of the new keeper in order to generate a Transfer Code you should call the office Monday-Friday 9-5pm on 01279 219777 who can then add notes onto the record.